Privacy Policy
Last Updated: July 1, 2025
This Privacy Policy describes how Salsamology (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shop.salsamology.com (the “Site”) or otherwise communicate with us.
1. Information We Collect
We collect personal information from various sources, as outlined below:
- Information You Provide Directly: This includes your full name, shipping and billing address, phone number, email address, and payment information when you create an account or place an order.
- Account Information: When you create an account, you will provide a username and password. This information is stored securely to allow you access to your order history and personal data.
- Order Information: We collect details about the products you purchase, order value, and payment method (e.g., credit card, bank transfer, Linx). Please note, for credit card payments, we use a secure third-party payment processor and do not store your full credit card number on our servers.
- Communications: If you contact us directly via email, phone, or our contact form, we will collect the information you provide in your communication.
- Information Collected Automatically: We use cookies and similar technologies to collect information about your device, browsing actions, and patterns. This may include your IP address, browser type, and information about how you interact with our Site.
2. How We Use Your Information
We use the information we collect for several purposes:
- To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and updates.
- To Provide Customer Support: To respond to your inquiries, provide assistance, and manage your account.
- For Marketing and Advertising: With your consent, we may send you emails about new products, promotions, and other updates. You can opt-out of these communications at any time.
- To Improve Our Site: To analyze how users interact with our Site, helping us improve our services, user experience, and product offerings.
- For Security and Fraud Prevention: To protect our Site, our customers, and our business from fraudulent or illegal activity.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping and logistics, and email marketing.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All payment transactions are processed through a secure gateway provider.
5. Your Rights
You have the right to access, correct, update, or request deletion of your personal information. You can do this by logging into your account or by contacting us directly. Residents of certain jurisdictions may have additional rights regarding their personal data.
6. Cookies
Our Site uses cookies to enhance your browsing experience. Cookies are small files that a site transfers to your computer’s hard drive through your Web browser that enables the site’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: salsa@salsamology.com
- By phone: 1-868-396-0051
- By mail: 3 Anglican St, Arima, Trinidad and Tobago, West Indies